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Non-Profit Groups

Predictive Dialing Software for Non Profit Groups

The Razor Predictive Dialer helps charity and non-profit groups increase their vitals – donations, volunteers, and membership.

Non-profit groups are always on a tight budget. That is why it is important that every invested dollar spent gives the greatest return possible. Outbound predictive dialing with the Razor call center solution allows your organization to contact more potential donors and volunteers while remaining organized and managing your calling lists.

Benefits Summary

  • Make more contacts faster
  • Lower your cost per contact
  • Increase the scalability of your group

The Razor Predictive Dialer often results in a 300% increase in reached contacts allowing you to reach more people at a lower cost. With more volunteers and donations, your call center will be experience higher performance and greater agent productivity.

Call 1-877-812-7251 and speak to a consultant or continue reading to learn more.

Contact us via email if you prefer.

Benefits Expanded

More Contacts, Less Time

Our predictive dialer handles everything from dialing the phone number, waiting for the answer, to detecting busy or disconnected lines and fax machines, while reducing the number of answering machines your agents reach. The dialer only connects an agent to the call after all the above conditions have been met; effectively eliminating half to two-thirds of the time it takes to reach a live person. Due to the effective and fast dialing capable with a predictive dialer, your organization can double, or even triple the number of contacts it makes; allowing your group to gather more donations and volunteers.

Lower Costs

If one agent can do the work of two or three agents through predictive dialing, it is easy to see how you can dramatically lower the cost of your call center. If you increase the number of agents you can see huge increases in donations and new voluteers. If you keep the same number of agents, it will still be very typical to atleast double your current call volume.

Easy Scalability

The Razor predictive dialer is easy to upgrade or downgrade the number of active agents. As your organization grows, so can your dialer. Additional agent licenses are very reasonably priced and our company is happy to help you grow your non-profit group.

Call 1-877-812-7251 to receive a live demonstration.

 

First Hello Technology

The Razor Predictive Dialer System offers First Hello technology for an instant connection with the customer.

Agent Monitoring

More than just an predictive dialer, Razor’s state-of-the-art agent monitoring system allows you to choose from three different monitoring levels: Silent, Coach or Barge.

Branched Scripting

Razor’s predictive dialer software allows managers to create advanced branched scripting. Branched scripting allows call center agents to give customers pre-scripted answers to questions.

IVR Software

IVR Software allows you to qualify your customers by giving them pre-recorded options to select by keytone and then transfers them to the appropriate department.

FAQ’s

Razor’s FAQs help to eliminate some of the confusion commonly found with predictive dialing software.