The Razor Predictive Dialer System offers First Hello technology for an instant connection with the customer.
More than just an predictive dialer, Razor’s state-of-the-art agent monitoring system allows you to choose from three different monitoring levels: Silent, Coach or Barge.
Razor’s predictive dialer software allows managers to create advanced branched scripting. Branched scripting allows call center agents to give customers pre-scripted answers to questions.
IVR Software allows you to qualify your customers by giving them pre-recorded options to select by keytone and then transfers them to the appropriate department.
Razor’s FAQs help to eliminate some of the confusion commonly found with predictive dialing software.