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About Us

Orion Communications’ Razor Predictive Dialer software has been proven throughout the last 5 years with over 12,000 agent stations being used throughout the world. We have combined our top-notch software, real world call center experience and mid-western values to provide one of the best dialing software solutions for call centers in the industry.

Founded over five years ago, Orion Communications focuses on customer satisfaction; often going above and beyond the call of duty to provide real solutions for companies just like yours. Our predictive dialer meets current FTC and FCC regulatory standards while providing an above-the-bar level of benefits.

We would love to talk to you about your specific scenario and go over how our software can meet your needs and exceed them. Our developers are some of the best in the world and we can even work with your company to provide a custom solution. Contact us here to get started!

 

First Hello Technology

The Razor Predictive Dialer System offers First Hello technology for an instant connection with the customer.

Agent Monitoring

More than just an predictive dialer, Razor’s state-of-the-art agent monitoring system allows you to choose from three different monitoring levels: Silent, Coach or Barge.

Branched Scripting

Razor’s predictive dialer software allows managers to create advanced branched scripting. Branched scripting allows call center agents to give customers pre-scripted answers to questions.

IVR Software

IVR Software allows you to qualify your customers by giving them pre-recorded options to select by keytone and then transfers them to the appropriate department.

FAQ’s

Razor’s FAQs help to eliminate some of the confusion commonly found with predictive dialing software.