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Orion Dialing Solutions believes that the relationship with a customer involves maintaining relevancy, innovation, and adaptability. Focusing on these pillars allows us to have long-term relationships with our customers without requiring complicated long-term contracts. Orion even offers free trials.

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Orion Dialing Solutions

Since 2008, Orion Dialing Solutions (“Orion”) has adapted and grown its portfolio to be inclusive and meet the needs of all outbound call centers. Orion believes that call centers and phone systems do not need to be overly complicated and that simplicity is king. This focus allows us to provide the laser-like focus that ensures our customers’ success.

Orion separates itself in the call-center software industry by providing unique services that are adaptable and built on the customer call center experience, building strong relationships, and increasing productivity. Orion Dialing Solutions is your partner in your call center solutions and services.

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Our Products

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OH RYAN Agent-Directed

The OH RYAN Agent Directed Non-ATDS is the newest and fastest non-automated dialing system in the call center market today. This system allows your call center agents to increase their productivity, enhance the caller experience, keep up with predictive dialing, and maintain compliance with cell phone data using a patented dialing technology (By Golly, LLC).

Learn More Orion Phone System

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Razor Predictive

Razor Predictive is one of the easiest-to-use and most efficient dialer software systems in the industry. The Razor predictive dialer is both a premise and cloud-based software system available as a monthly rental or purchase.

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Orion PBX

Orion PBX is our inbound/outbound hosted phone system that is easy to use and integrates great with any dialer system in our portfolio. The Orion PBX is also an affordable and efficient system for any business office in need of both phone service and phone system functionality. .
Orion provides hosted phone system products and solutions for companies looking for a monthly rental option. Orion offers monthly rental options, offers no long contracts, and provides an easy-to-use interface that is up and running quickly. This allows us to keep maintenance costs at an all-time low with the least amount of equipment.

For a tailored hosting solution that meets your needs, call Orion today!

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Our Services

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Hosting

Since 2016, Orion has been providing hosted products and solutions for companies looking for a monthly rental option, that also allows for the ability to get up and running quickly, often on the same day, while not having to pay for and maintain a lot of equipment. Orion’s new hosted solution is perfect for you!

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VoIP Service

Orion Dialing Solutions offers session-initiated protocol (SIP) long-distance voice-over-internet protocol (VoIP) services for low monthly rates per agent for unlimited use. Orion took on the work of negotiating terms to give our customers the best rates in the industry. Orion will accept only premium routes through top providers which we offer directly to our clients, this allows us to take the hassle out of any migration by handling everything (VoIP) on behalf of our clients.

Looking for a VoIP only solution to integrate into your existing PBX or dialing system system? Orion also offers low rates per minute which can be part of a prepaid minute bundle, monthly unlimited option per line or even a net 30 upon credit approval.

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Caller ID Protection

Tired of people not answering your outbound calls? We can help, it’s a game changer.

Orion’s Caller ID Protection/Spam Label Prevention phone system service allows us to increase our customers’ contact rates.
If you are having trouble with outbound call completion, call Orion, we can help!

Increase Your Contact Rates

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Lead Optimization Service

Developing a quality lead list is crucial to the success of any calling campaign. Data lists from vendors, even reputable ones, can consist of various negative components including bad numbers, Do Not Call (DNC) records, and TCPA complainants, however, Orion has a solution.

Orion can run a client’s lists through an independent calling campaign which consists of a scrub of the undesired numbers. The result of this tool allows for call centers to have a more productive, accurate and compliant lead list for their agents to work with.

Optimizing Your Leads

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What our clients are saying

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Since we began using the click-to-dial system, it has dramatically increased our efficiency and contact rates on our wireless data. So much so, we are considering using it to dial ANY and all data, not just wireless! We are very excited to be moving forward with this solution and the potential it has for us and our clients. And Ryan and his team have been great to work with on all aspects of implementation.

Michael Maggio
Executive Vice President, The Pisa Group

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We were able to get a great deal on spam call prevention service from Orion and it works extremely well. We have seen almost 100% reduction in “spam likely” showing up on our caller ID, which was completely detrimental to us in the past as a legitimate business. We have seen a huge increase in contacts answering the phone once we utilized this service which has increased our revenue. Glad we were able to take advantage of this opportunity through Orion.

Megan G.
President / Fundraising

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The Razor dialer is like no other one out there. With the first hello technology and the knowledgeable staff it makes running a system such as this turn key. The staff at Orion are always willing to help no matter what coast your on, way above and beyond the call of duty at all times. Keep it up guys; you got the best dialer system out there!!!! THANKS AGAIN!!!!!

Charlie R.
San Diego, CA

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